Shipping Policy
You can count on us to get your order to you as quickly as possible. As well as taking great care in sending you your crystals, we also ensure that they arrive in a safe and secure manner. We ship all parcels using Australia Post from Bribie Island, Queensland, nationwide.
Orders may sometimes take longer than expected to arrive due to postage delays at the moment. When placing your order, please keep this in mind.
Our team will pack and post your order via Australia Post. We offer signature on delivery at an additional charge. The shipping cover is included in the price of all packages and covers them for up to $100. For additional insurance, you can choose to purchase it as an add-on when placing an order. It is our policy not to be responsible for any loss of packages once they have been posted, and your package is only covered for the amount it is insured for.
- Extra Cover ‡ for the specified value of your item if it is lost or damaged while being carried by Australia Post.
$0 for the first $100 of cover and $2.50 for each subsequent $100 of cover (above $100 Standard cover) up to $5000
- Signature on Delivery (SOD) provides capture of signature at time of delivery.
$2.95
Once your order has been shipped you will receive a tracking number from Australia Post to track your order. Your tracking number identifies where your order is throughout the travel to your destination
If you have any questions regarding your order, please do not hesitate to contact us and we will be happy to assist.