Live Sale Rules
Here's everything you need to know to participate in a Euphoria Crystals Live sale!
Live Sale Rules
By participating you agree to all of these terms:
1. If you wish to claim an item, please comment "Claim/ Sold and the item number or price" E.g. “Claim 2/ Claim $10” Remember that there may be lag, so if you're claiming an item or asking a question, be specific.
2. By commenting to claim an item, you are committing to purchase it! There will be no returns or swaps during or after the sale. All claims are final. Once you have made a claim you are committing to purchase that item. Add-ons are permitted after the live sale.
3. I will give the item to the person whose comment comes in first on my end. I will respond to your comment/confirm who got the item based on whose comment appears first on my screen.
4. All listings will be available within 24 hours of live sale and payment is due within 72 hours of listings being posted. A non-refundable holding deposit will be required for any invoice that has a longer payment period and held for a maximum of 14 days.
5. Shipping is additional and will charged per kilogram via Australia Post, Signature on delivery will be available at an additional charge of $2.95 per parcel sent.
6. We offer open boxes. It is expected that each open box be paid in full prior to adding more to it. We will not accept multiple unpaid invoices. Shipping must be paid on open boxes prior to shipping and will be calculated when closing your box.
7. Our payment options include Credit/ Debit Card, PayPal, AfterPay, Zip Money/ Zip Pay, Apple Pay, Shop Pay and Google Pay.
Please note we are no longer accepting internal payment plans
8.Payment Extensions, we do offer extensions up to seven days from the date of the live sale. In order to claim, payment extensions must be discussed either before the live sale or by contacting us on Instagram during the live sale. In order to secure your items, payment extensions require a 25% deposit within 3 days of the live sale.
Payment instructions:
Our website will be updated with listings the night of the live sale.
Once all the listings are up, I'll post a video announcing their availability.
If you’re having issues navigating please send me a DM and I will either walk you through it or send you the link.
Orders won't be packed until payment has been received. As soon as I receive payment, I pack orders in the order in which they are received.
Invoices not paid within 72 hours will be automatically cancelled and returned to the next live sale if alternatives have not been arranged.
To purchase your listing:
Click on the link in my bio or visit www.euphoriacrystals.com
Click Shop Online to visit directly my website
Click on TikTok Live Sales on the top menu
Find the listing with your name on it
Please complete purchase within 72 hours
You can add your custom listing to your cart along with other items and pay at once. Please send me a message if you are having any trouble, and I will do my best to assist you!